Terms of service

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TERMS OF SERVICE

Last Updated: September 28, 2026

These Terms of Service govern your use of the Hotshot Collection website and your purchase of products and services from us. Hotshot Collection is operated by Hotshot Mall Inc.

By accessing our website, placing an order, or purchasing a product or service from Hotshot Collection, you agree to these Terms of Service and any additional terms disclosed on the applicable product page.

1. About Hotshot Collection

Hotshot Collection is an online retailer offering carefully selected products from multiple manufacturers, brands, suppliers, and fulfillment partners.

Certain products may be shipped directly to customers by the manufacturer, supplier, distributor, or other fulfillment partner rather than from a Hotshot Collection facility.

Product-specific terms concerning shipping, returns, warranties, cancellations, installation, delivery, or other matters may apply. When clearly disclosed on a product page, those product-specific terms form part of your purchase terms.

2. Eligibility

You must be legally capable of entering into a binding agreement to make a purchase through our website.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information when placing an order.

3. Product Information

We make reasonable efforts to present accurate product descriptions, specifications, photographs, dimensions, features, colors, pricing, and availability.

Product photographs and displays are provided for reference. Actual appearance may vary due to lighting, manufacturing changes, screen settings, product updates, or other reasonable variations.

Manufacturers and suppliers may update products, specifications, packaging, or features. We may correct errors or update product information when appropriate.

Customers purchasing large, heavy, specialty, or high-value products are responsible for reviewing product dimensions, package dimensions, delivery requirements, electrical requirements when applicable, and other relevant specifications before ordering.

4. Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without notice before an order is placed. We may correct genuine pricing, typographical, or product-information errors.

Shipping, freight, white-glove delivery, installation, taxes, and other applicable charges may be included in the advertised price or charged separately depending on the product and delivery destination.

Any applicable charges will be disclosed or communicated as appropriate before they become binding on the customer.

5. Orders

Submission of an order does not necessarily constitute final acceptance or supplier confirmation.

Orders may be subject to payment authorization, fraud screening, product availability, address verification, supplier confirmation, and other reasonable verification procedures.

We reserve the right to decline or cancel an order before fulfillment for legitimate reasons, including suspected fraud, payment problems, product unavailability, pricing or listing errors, supplier restrictions, or inability to fulfill the order.

If we cancel an order after payment has been captured and no substitute arrangement is accepted, the applicable amount will be refunded.

6. Supplier-Direct Orders

Certain Hotshot Collection products are fulfilled directly by third-party manufacturers or suppliers.

For these products, Hotshot Collection may transmit the customer's name, shipping address, telephone number, product selection, and other information reasonably necessary to fulfill the order.

Supplier-direct products may be subject to additional supplier-specific shipping, cancellation, return, warranty, or delivery requirements disclosed on the product page or elsewhere before purchase.

7. TruComfort Products

TruComfort products offered by Hotshot Collection are supplier-direct specialty products.

When stated on the applicable product page, standard curbside delivery within the Continental United States is included in the advertised price.

Once a TruComfort order has been confirmed with the supplier, the purchase is final and is not eligible for a standard return or exchange, subject to applicable law and any qualifying damage, defect, warranty, or replacement rights.

Customers should carefully review product specifications, dimensions, delivery requirements, warranty information, and purchase terms before ordering.

8. Payment

Customers authorize Hotshot Collection and its payment processors to charge the payment method selected at checkout for the amount shown in connection with the order.

Payment authorization or capture does not override product availability, fraud screening, supplier confirmation, or other legitimate order-verification requirements.

We may request additional information reasonably necessary to verify a high-value transaction before submitting the order for fulfillment.

9. Fraud Prevention and Order Verification

To protect customers and Hotshot Collection, high-value or unusual transactions may receive additional review.

We may contact the purchaser to verify information before fulfillment. An order may be delayed or canceled when we cannot reasonably verify a transaction or when fraud or unauthorized use is suspected.

10. Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy and any additional terms disclosed on the applicable product page.

Delivery dates are estimates unless expressly guaranteed in writing.

Oversized and freight-delivered merchandise may require customer participation in scheduling and receiving delivery.

Curbside delivery does not include interior placement, assembly, installation, stair navigation, packaging removal, or removal of an existing product unless specifically stated or separately purchased.

11. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy and any applicable product-specific terms disclosed before purchase.

Some specialty, supplier-direct, custom, oversized, personal-care, or other identified products may be final sale.

Customers should review the applicable product page before purchasing.

12. Damaged or Defective Products

Customers should inspect merchandise promptly after delivery and report damage, defects, missing components, or incorrect merchandise as described in our Return & Refund Policy and Shipping & Delivery Policy.

For freight deliveries, customers should document visible shipping damage whenever reasonably possible and retain packaging and delivery documentation while a claim is reviewed.

13. Manufacturer Warranties

Some products include warranties provided by their manufacturer or another warranty provider.

Unless Hotshot Collection expressly provides a separate written warranty, manufacturer warranties are provided and administered according to the manufacturer's applicable terms.

Hotshot Collection may assist customers in communicating with a supplier or manufacturer, but doing so does not expand the manufacturer's warranty or create a separate Hotshot Collection warranty.

14. Third-Party Manufacturers, Suppliers and Services

Hotshot Collection works with independent manufacturers, suppliers, carriers, payment providers, and other service providers.

Their products or services may be subject to separate terms and conditions.

Nothing in these Terms eliminates any responsibility Hotshot Collection has under applicable law.

15. Website Use

You may use this website only for lawful purposes.

You may not intentionally interfere with website operation, attempt unauthorized access, introduce malicious software, engage in fraudulent transactions, misuse website content, or use the website in violation of applicable law.

16. Intellectual Property

Unless otherwise indicated, Hotshot Collection's website design, original text, graphics, branding, and other original content are owned by or licensed to Hotshot Mall Inc.

Manufacturer names, trademarks, product photographs, logos, and other brand materials remain the property of their respective owners and may be displayed with authorization or for legitimate product identification and retail purposes.

Website content may not be copied, reproduced, republished, or commercially exploited without appropriate authorization.

17. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Hotshot Collection does not control those third-party websites. Their privacy practices, content, availability, and terms may differ from ours.

18. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable law.

Information necessary to process or fulfill an order may be shared with appropriate payment processors, manufacturers, suppliers, carriers, technology providers, fraud-prevention providers, and other service providers involved in the transaction.

19. Errors and Corrections

Occasionally, website information may contain typographical errors, inaccuracies, or omissions involving product descriptions, specifications, pricing, promotions, shipping charges, availability, or other information.

We may correct such information and, where legally permitted, cancel an affected order when a material error prevents fulfillment on the stated terms. If payment has already been collected for an order we cancel, the applicable amount will be refunded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Hotshot Mall Inc. will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or products purchased through it, except where such limitations are prohibited by law.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that cannot legally be excluded or limited.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold Hotshot Mall Inc. harmless from claims, losses, or expenses resulting from your unlawful misuse of the website, fraudulent activity, or material violation of these Terms.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

23. No Waiver

Failure to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or our right to enforce it later.

24. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, products, services, technology, or legal requirements.

The current version will be posted on this website with its effective or last-updated date.

Changes will not retroactively alter completed transactions where prohibited by applicable law.

25. Governing Law

These Terms are governed by applicable United States federal law and the laws of the State of Georgia, without limiting any consumer rights that apply under the laws of a customer's jurisdiction.

26. Contact Information

Questions regarding these Terms may be directed to:

Hotshot Collection
Operated by Hotshot Mall Inc.
260 Peachtree Street NW, Suite 2200
Atlanta, GA 30303
Email: support@hotshotmall.com