Privacy policy
PRIVACY POLICY
Last Updated: September 28, 2026
This Privacy Policy explains how Hotshot Collection, operated by Hotshot Mall Inc., collects, uses, discloses, and protects personal information when you visit our website, communicate with us, create an account, make a purchase, or otherwise interact with our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Hotshot Collection, we may collect information such as:
Contact information: name, email address, telephone number, billing address, shipping address, and other contact details.
Order information: products purchased, order history, delivery information, returns, refunds, warranty inquiries, and communications concerning your purchases.
Account information: login credentials and other information associated with a customer account, where applicable.
Payment information: information necessary to process your transaction. Payment-card information is generally processed by our payment providers rather than stored directly by Hotshot Collection.
Device and website information: IP address, browser type, device information, website activity, referring pages, cookies, and similar information collected through website technologies.
Communications: information you provide when contacting customer service, submitting a form, requesting assistance, participating in a promotion, or otherwise communicating with us.
Fraud and security information: information used to help verify transactions, prevent fraud, protect customers, and maintain website and payment security.
2. How We Use Personal Information
We may use personal information to:
• Process, verify, and fulfill orders
• Process payments and refunds
• Arrange shipping and delivery
• Communicate about orders and customer-service matters
• Coordinate with manufacturers and suppliers
• Handle returns, damaged-product reports, warranty matters, and other post-purchase support
• Create and manage customer accounts
• Detect and prevent fraud, unauthorized transactions, and other security threats
• Maintain and improve our website and services
• Understand how customers interact with our website
• Provide marketing communications where permitted by law
• Maintain appropriate business and transaction records
• Comply with legal, tax, regulatory, and contractual obligations
• Establish, exercise, or defend legal rights
3. Supplier-Direct Fulfillment
Certain Hotshot Collection products are shipped directly by manufacturers, suppliers, distributors, or fulfillment partners.
When necessary to fulfill an order, we may provide an appropriate supplier or fulfillment partner with information such as your name, shipping address, telephone number, email address, products ordered, and delivery instructions.
These parties should receive only information reasonably necessary to perform the applicable service or otherwise as permitted by law.
4. How We Disclose Personal Information
We may disclose personal information to companies that help us operate our business, including:
• Ecommerce and website technology providers
• Payment processors
• Manufacturers, suppliers, distributors, and fulfillment partners
• Shipping and freight carriers
• Fraud-prevention and security providers
• Customer-service and communications providers
• Analytics and advertising providers, where applicable
• Professional advisers such as accountants, attorneys, insurers, and consultants
• Government authorities or other parties when disclosure is required or permitted by law
We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
5. Shopify
Our online store is powered by Shopify. Shopify provides the ecommerce technology that enables us to operate the Hotshot Collection online store.
Shopify may process personal information in connection with your use of our store, checkout, customer accounts, payments, security, and other ecommerce functionality.
Shopify's handling of personal information is also subject to its own applicable privacy practices.
6. Payment Processing
Payments are processed using third-party payment services.
Payment providers may collect and process information necessary to authorize and complete transactions, prevent fraud, handle disputes, and comply with financial and legal requirements.
Hotshot Collection does not need to directly store complete payment-card information when that information is securely processed by the applicable payment provider.
7. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain security, understand website usage, measure performance, and, where applicable, support advertising or marketing.
Some technologies are necessary for core website functions such as shopping carts, checkout, account access, security, and fraud prevention.
Other technologies may be subject to consent or opt-out rights depending on applicable law and your location.
Browser settings may allow you to block or delete certain cookies. Doing so may affect some website functionality.
8. Advertising and Analytics
We may use analytics or advertising services to understand website traffic, measure marketing effectiveness, and improve our services.
If Hotshot Collection uses advertising technologies that involve targeted or cross-context behavioral advertising, we will provide disclosures and choices required by applicable law.
9. Marketing Communications
If you choose to receive promotional email or other marketing communications from us, we may use your contact information for those purposes.
You may unsubscribe from marketing emails by using the unsubscribe option provided in those messages.
Transactional communications concerning orders, payments, deliveries, security, warranties, or customer-service matters are separate from marketing communications and may still be sent when necessary.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, accounting, tax, fraud prevention, dispute resolution, warranty support, legal compliance, and enforcement of agreements.
Retention periods may vary depending on the type of information and applicable legal or business requirements.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.
Customers should protect their account credentials and notify us if they believe their account or personal information has been compromised.
12. Children's Privacy
Hotshot Collection is not intended for children to make purchases independently.
We do not knowingly seek to collect personal information directly from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, contact us so we can review the matter.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include rights to:
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain information about certain disclosures or uses of personal information
• Opt out of certain targeted advertising, sharing, or sales of personal information where those concepts apply under applicable law
• Withdraw consent where processing depends on consent
• Appeal certain privacy-request decisions where applicable
These rights are subject to legal exceptions and verification requirements.
14. Privacy Requests
To submit a privacy request, contact us at support@hotshotmall.com.
We may need to verify your identity before completing certain requests. We will use information submitted with a privacy request for verification and fulfillment of that request.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
15. Do We Sell Personal Information?
Hotshot Collection does not sell personal information for money.
Certain advertising or analytics activities, if used, may be legally characterized as a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws even when no money is exchanged for personal information.
Where applicable, we will provide legally required choices regarding those activities.
16. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.
17. International Data Processing
Some service providers may process or store information in locations outside the state or country where you live.
When applicable, personal information may therefore be transferred to and processed in other jurisdictions, subject to appropriate legal requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, technology, service providers, legal requirements, or privacy practices.
The updated version will be posted on our website with a revised “Last Updated” date.
19. Contact Us
Questions about this Privacy Policy or requests concerning your personal information may be directed to:
Hotshot Collection
Operated by Hotshot Mall Inc.
260 Peachtree Street NW, Suite 2200
Atlanta, GA 30303
Email: support@hotshotmall.com